Is the software suitable for my business size and industry?
Our software is scalable and customizable, making it suitable for small to medium-sized businesses across various industries.
What is the pricing structure?
The pricing is based on the number of users, modules and features you require. We offer both subscription-based and one-time purchase options.
Are there any hidden fees?
No. We provide transparent pricing with no hidden fees. All costs are clearly outlined during the sales process.
Is there a free trial or demo available?
Yes. We offer a free trial period and live demos to help you assess whether our software meets your needs.
What kind of customer support is available?
We offer customer support via email, live chat and phone (in certain regions only). Our support team is ready to assist you with any issues you encounter.
Is there any additional cost for customer support?
Online support is part of the software purchase for up to one year from the purchase date. After one year, a support subscription or Annual Maintenance Contract is mandatory for support and updates. On-site support is provided at actual cost.
Do you provide training for new users?
Yes. We offer training sessions, including video tutorials and one-on-one training to help you get started.
Is the software cloud-based or on-premises?
We offer both cloud-based and on-premises versions. The cloud-based version allows remote access from anywhere.
How scalable is the software? Can it grow with my business?
Our software is designed to scale with your business, allowing you to add more users and features as your company grows.
What is the process for reporting bugs or issues?
You can report bugs or issues through our support email support@craveinvoice.com, and our technical team will address them promptly.